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Senior Business Process Analyst

General information


USA - USA - Remote, Weston - Florida - USA


Software & Product Development

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Description & Requirements


The primary mission of the Senior Business Process Analyst role is to gather information on and document processes in multiple UKG departments so that the Business Operations Team’s data accurately represents what happens in the business. Data governance and Master Data Management are critical to the business’ success as merger integration activities commence. The pace of process change throughout the business unit requires a dedicated person to analyze process, track changes, alert stakeholders to downstream impacts and identify opportunities for improvement.

This role requires talent and passion for collaboration and will be working with skilled data analysts, process/system owners and product and development subject matter experts in creating sustainable robust processes. Skills essential to this role are organization, documentation experience, written and verbal communication, experience with data and reporting. A disciplined approach to learning and absorbing the current processes specific to UKG is needed, which will help in shaping more efficient processes in the future.

What to expect:
• You will focus on gathering requirements from the Business Operations and the data team, identify stakeholders within the business, and design new processes to support quality data capture.
• You will work cross functionally between product, development, cloud, enablement, finance, and other organizations to ensure inter-organizational processes are documented and meet the data team’s requirements.
• You will have to manage competing priorities and stakeholder needs. The ability to prioritize work will be critical to your success in this role.
• You are a mix of analytical, technical, and operational, but above all, a team player.
• You are a clear, confident communicator who loves taking a complicated problem, decomposing it, solving it, and getting stakeholder buy in on the solution.


Required qualifications:
• Degree in STEM or an analytical field, or equivalent practical experience.
• 2+ years of relevant experience in a process role or equivalent.
• Advanced Excel experience.
• Intermediate SQL experience.
• Advanced process creation, documentation and improve experience.
• Polished communication skills and comfort and experience working with stakeholders at all levels.
• Proven track record of designing and implementing processes, data systems, improving business metrics in a resource-constrained environment.
• Ability to learn business processes quickly and identify inefficiencies through analysis.
• A self-starter with the ability to quickly respond to problems independently and consider all stakeholder needs.

Preferred qualifications:
• Experience working with a data team.
• 5+ years process creation, documentation, and improvement experience.
• Six Sigma or similar certifications.
• MBA or equivalent experience.

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.