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Senior Business Project Manager

General information

Location:

USA - USA - Remote

Function:

Sales

Ref #:

20220023245

Description & Requirements

Description

The UKG Global Alliances Operations team is looking for an experienced Senior Business Project Manager to oversee a subset of programs and initiatives in support of the UKG Global Alliances partner ecosystem. The Senior Business Project Manager will report directly to the Director of Business Program Management and will support partner initiatives to drive the success of our partnerships through operational excellence by taking our partners from development through a successful product launch. As part of the Global Alliances Operations Team, the Project Manager will help our team grow a cohesive, strategic partnership program, supporting the go to market strategy for our partners, who offer significant product gap resolution and co-sell opportunities. This role will support partner initiatives to drive the success of our partnerships by improving operational excellence, driving sales efficiency, manage revenue share and program fees reconciliation processes, and help to leverage untapped partner value.
We are looking for someone that can bring not just experience, motivation and energy to the team, but someone passionate about operations, alliances, customer experience, and ensuring our processes focus on program growth and sustainability. This team operates in a high-energy and fast-paced environment and requires an individual that is self-motivated and can manage numerous and concurrent initiatives. While attention to detail is crucial, the ability to be flexible, think quickly on your feet, and fully understand impact to the “big picture” is also important.

Primary/Essential Duties and Key Responsibilities:
• Act as first line operational support for the Connect Technology team within Global Alliances
• Work closely with the product, technology, sales, marketing to launch new partnership offerings
• Collaborate across departments to ensure all aspects of organizational readiness strategies are in line with product launches
• Maintain all partner project onboarding projects in Moovila (Project Management Tool)
• Establish direct relationships with partners, including proactively resolving operational roadblocks, while serving as an internal advocate.
• Partner and collaborate on program metric updates to ALL partner account records in Salesforce
• Coordinate, schedule and prepare new partner kick off calls
• Work closely with operation administration in the process of scheduling development meetings
• Track, analyze and communicate key metrics as they relate to partner progress through the program
• Coordinate joint activities and customer selection in support of Beta program
• Help set and drive new business processes to improve our ability to measure partner health
• Collaborate on the creation of Partner collateral for all new partner launches alongside of our Alliances Marketing team
• Assist with all launch activities, inclusive of but not limited to, internal communication, creation of content packs, adding additional content to the Salesforce Partner portal page, requesting content be posted to the customer learning center
• Manage the processing, tracking and reconciliation of all partner Revenue Share, Program fees in line with partner agreements for ALL partner types as well as customer invoicing from the eCommerce Marketplace
• Responsibilities may extend to supporting operational tasks in support of our Services partners as well as taking on special projects as time allows.

Qualifications

• 1-2 years Experience with Salesforce.com
• 2-3 years Accounting/Finance/Bookkeeping experience
• Experience with project Management tool Moovila
• Proficient written and verbal communication skills
• Strong planning, project management and process improvement skills
• Organized and detail oriented
• Strong analysis and decision-making abilities, including problem solving
• Proficient in Microsoft Office applications

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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