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Senior Business Systems Analyst -- People & Productivity

General information


Lowell - Massachusetts - USA, USA - USA - Remote, Weston - Florida - USA


Information Technology

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Description & Requirements


UKG is seeking an experienced IT Business Systems Analyst (BSA) responsible for identifying and partnering with internal business units to provide technology solutions for their needs. Qualified candidates possess broad experience working with application development, system integration, data migration, conducting requirements gathering sessions and documenting those requirements for systems projects. This position demands strong organizational skills and problem-solving expertise, while working with current and emerging technologies, and managing team dynamics. Team orientation, flexibility, innovative thinking, problem solving, and self-motivation are needed for success.

Primary/Essential Duties and Key Responsibilities: 

-Contribute to large strategic projects and or new solutions which require integrations between enterprise platforms, such as UKG Pro and Workforce Dimension
-Build and maintain relationships with corporate stakeholders such as HR, analyzing and understanding business requirements, business processes, functional requirements, and system capabilities
-Work with stakeholders to understand, prioritize, and estimate development resources required for new features
-Employ a variety of approaches to eliciting and documenting business, functional and user requirements such as leading workshops, writing use cases, elaborating user stories, creating context and process diagrams, and performing stakeholder analysis
-Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements
-Create deliverables for all aspects of business analysis and functional design for application development, system integration, and data migration initiatives
-Work closely with QA analysts and may perform functional, regression, unit, and user acceptance testing; provide demonstrations to stakeholders as needed


-5+ years of experience as a BA, writing requirements in an IT department or with a software company; 2+ years’ experience working in a Quality Assurance capacity
-Experience in Scrum and leading Scrum ceremonies
-Knowledge of all phases of the Software Development Life Cycle, with an emphasis on requirements elicitation; Experience working with or embedded in application development teams; Experience with enterprise system integration projects
-Strong organizational skills and analytical skills with attention to detail
-Ability to accept and manage changing priorities and address issues quickly and professionally
-Bachelor’s Degree in Information Systems, Business Administration or related discipline or equivalent work experience
-SQL Query experience is a plus


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.