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Senior Manager, Security Operations

General information


Singapore - Singapore - Remote



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Description & Requirements


We are seeking a senior manager to lead and oversee our global security operations center (SOC) in Singapore.

As a senior manager, you will be part of our global SOC that follows a follow-the-sun structure. You will collaborate with our SOCs in Paris and Fort Lauderdale to ensure continuous monitoring, detection, and response to security events affecting UKG and customers. You will manage the Singapore-based team and take ownership of all security escalations and investigations during the Singapore business hours.

Your team will be responsible for monitoring infiltration attempts, analyzing data, looking for attack patterns, and writing detections to ensure that suspicious or malicious activities are identified and remediated promptly. Your team will also investigate and remediate security escalations and confirmed security incidents. You will ensure that we are always one step ahead of the adversaries.

You will be there to support the team whenever they need your assistance, guidance, and advice. It would be best if you have a solid technical background and would not hesitate to roll up your sleeves to help when necessary. You are more than a button pusher. You must challenge the system and constantly strive to work with the global team to improve them.


Primary Responsibilities:
● Oversee the team that analyzes and monitors the information assets across UKG.
● Work with internal teams to ingest security alerts and logs from our security controls and information assets to establish centralized security visibility, monitoring, and investigation capabilities.
● Work with team to proactively develop and maintain security detection content to support continuous security monitoring of our assets. Continuously test and quantify the efficacy of our detection capabilities to identify coverage gaps and detection effectiveness and improve security visibility.
● Lead and respond to urgent or crisis situations to investigate and remediate immediate and potential threats within the pertinent domain. Formalize response processes to reduce incident remediation time and effort.
● Lead the team to continue security investigations from our outgoing regional SOC. Handoff investigations to the incoming regional SOC if work needs to be continued.
● Work on global projects to expand and improve our detection and response program.
● Design, conduct and evaluate tabletop exercises to prepare our teams to handle security incidents and data breaches.
● Participate in security due diligence efforts before and after mergers and acquisitions.
● Work with the team to identify and address gaps in our incident response program.
● Use metrics to drive clear management action to improve operational work, optimize performance, and guide investments to the SOC.
● Track past public and internal incidents to surface gaps and identify shifts in the threat landscape.
● Work with the compliance team to gather audit evidence to demonstrate that we have met our SOC-specific compliance obligations.
● Coach the team to improve performance and engagement.
● Stay current with emerging security technologies and make recommendations for use based on business value.

● Bachelor's degree in computer science or a related discipline preferred
● Significant experience in building and running a global SOC team
● Minimum 5 years of formal people management experience
● Experience working in a global company with teams outside of Singapore
● Experience supporting a global SOC team in a cloud environment preferred
● Ability to communicate effectively in English: write clearly and speak authoritatively to different audiences, including business leaders and engineers
● Meticulous English reporting skills
● Strong analytical and decision-making skills
● Experience in a scripting language such as Python is a plus
● Strong Linux and Windows hands-on experience
● Strong networking fundamentals

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.