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Senior Payroll Representative

General Information

Ref #:


Travel Amount Required:


Job Type:

Regular-Full Time


Alpharetta - Georgia - United States

Description & Qualifications


The Sr Payroll Representative performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Sr Payroll Representative provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

Primary/Essential Duties and Key Responsibilities:

Performs payroll-related functions including but not limited to payroll processing, audits and maintenance

Processes complex payroll(s) for multi-frequency Managed Services clients as scheduled

Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner

Prepares off-cycle payrolls and manual checks as necessary

Builds strong partnership with clients by providing superior service which includes attending and/or facilitates regular client calls

Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed

Employs root cause analysis, troubleshooting, trending and preventative measure methods

Assists with new client implementations as requested

Acts as the technical specialist for the team and handles escalated technical issues for clients and team members

Operational subject matter expert and trainer

Serve as first point of contact for complex projects, tasks or issues

Responsible for Quarter End, Year End, and Open Enrollment project management


Required Qualifications:

Actions and words consistently provide positive motivation and influence to their team and other teams within UMS

Proficient report writing capabilities

Ability to deal effectively with a diversity of individuals at all organizational levels

Experience with large corporate payroll processing that includes exposure to benefits and 401(k)

Knowledge of multi-state payroll tax laws

Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel

Coordinate multiple tasks simultaneously

Education Requirements:

Associate’s degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience

FPC/CPP Certification preferred

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.