General Information
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Company Overview
Description & Qualifications
Description
Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation.Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an “automate everything” mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability.
Primary/Essential Duties and Key Responsibilities:
Engage in and improve the lifecycle of services from conception to EOL, including: system design consulting, and capacity planning
Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks
Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis
Collaborate closely with engineering professionals within the organization to deliver reliable services
Identify and eliminate operational toil by treating operational challenges as a software engineering problem
Actively participate in incident response, including on-call responsibilities
Qualifications
Engineering degree, or a related technical discipline, or equivalent work experienceExperience coding in higher-level languages (e.g., Python, Javascript, C++, or Java)
Knowledge of Cloud based applications & Containerization Technologies
Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing
Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them
Working experience with industry standards like Terraform, Ansible.
(Experience, Education, Certification, License and Training)
Must have hands-on experience working within Engineering or Cloud.
Experience with public cloud platforms (e.g. GCP, AWS, Azure)
Experience in configuration and maintenance of applications & systems infrastructure.
Experience with distributed system design and architecture
Experience building and managing CI/CD Pipelines
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.