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Description

About the Team:

This role will support two cutting-edge agile teams that are responsible for the delivery of functionality of our innovative cloud-based HCM and talent management software solutions.

About the Role:

We are searching for a Sr. Product Manager to support the UKG Pro™ Talent Management product team.

This individual is an analytical thinker with domain knowledge and strong customer focus, who is accountable for researching, analyzing and documenting clear and actionable business requirements in a way that they can be distributed across one or more development teams, to incrementally deliver the desired functionality.

This role requires talent and passion for collaboration and will be working with skilled Software Engineers, Business Analysts, and Product Managers in creating high-quality software for customers and the organization in the UKG Pro Talent Management product area.

Skills essential to this role are strong analysis, organization, written and verbal communication, ability to grasp new domains quickly and understand the upstream and downstream effects, along with a disciplined approach to the processes (escalations, JIRA, documentation, etc.) specific to UKG.

• Owns the definition and direction of complex features and enhancements that have cross domain/team dependencies throughout the development process.
• Writes user stories and documents conditions of acceptance with input from other stakeholders’ input including UX Designers, Developers, and QA.
• Stocks the product backlog with actionable user stories; Prioritizes requirements and evaluates tradeoffs according to business value.
• Collaborates on detailed functional designs, using Agile methodologies and tools.
• Inspires and leads development teams to deliver on time with quality in a dynamic environment without management authority.
• Researches industry trends and participates in customer meetings to identify customer needs, keeping customer empathy front and center.
• Supports customer innovation programs, Alpha and Beta testing, and Controlled Roll-Out to validate product value with customers and prospects.
• Participates in organizational and customer readiness activities for new product releases by reviewing learning content and joining knowledge transfer events.
• Acts as a Subject Matter Expert for the UKG Pro Talent products across the organization internally and assists with troubleshooting escalated customer issues.
• Mentors and trains Business Analysts on tools, procedures, technology, standards, and guidelines.

Qualifications

About You:

Basic Qualifications

• 1-3+ years' experience in a Product Manager or Software/Product Business Analyst position in an Agile or Lean Software Development environment
• 1+ years of proven project leadership experience
• High degree of organizational skills and self-motivation with the ability to work independently and manage multiple priorities simultaneously
• Strong analytical skills and the ability to quickly grasp complex functional issues and synthesize new ideas, decomposing into granular requirements
• Able to communicate complex concepts to stakeholders at multiple levels, while guiding individuals with different perspectives to a common outcome
• Bachelor’s Degree in a business or technology discipline or equivalent combination of education and experience

Preferred Qualifications:

• Functional and technical knowledge of HCM, Payroll and/or Talent products strongly desired
• Understanding of primary domain and knowledge of related domains
• Experience establishing and supporting successful partner relationships
• HR Certification(s) (e.g. PHR, SHRM-CP)
• Completion of Pragmatic Marketing or Silicon Valley Product Group product training

#LI-Hybrid

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.