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Senior Scrum Master

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States

Description & Qualifications


The Senior Scrum Master works within the UKG Work Force Management PMO, responsible for applying a servant leadership mindset when working with scrum teams and facilitating sprint ceremonies with a keen focus on helping teams leverage agile principles, best practices and frameworks in order to deliver high quality products on time. The Scrum Master helps oversee scrum and development teams and is knowledgeable in agile methodologies to coach others on best practices.
The preferred candidate will bring excellent written and verbal communication skills, able to analyze and resolve conflict. Strong interpersonal skills will be key as a relationship builder and collaborator. He/she will be open-minded, and self-aware, flexible in their approach to solving problems, able to communicate in a positive and productive way that fosters a high level of collaboration and participation from an audience and demonstrates executive presence.

• Coordinates cross-functional agile development teams utilizing the principles and tools of the scrum framework.
• Fosters a positive environment for learning and continuous improvement across the agile practice and with development teams and leadership.
• Develops knowledge of the Dimensions SDLC and helps scrum teams come up to speed on developing sprint release plans, ensure the Definition of Ready has been met, and that teams understand what it means to reach the Definition of Done.
• Guides multiple embedded software development teams to deliver technology solutions through effective application of the Lean/Agile principles.
• Facilitates sprint ceremonies: daily stand-up meetings, backlog refinement, sprint planning, sprint review/demo and retrospective.
• Facilitates collaboration around iterative development, managing flow, calculating velocity, and removing impediments.
• Support teams and stakeholders by providing Jira agile boards, dashboards, and sprint metrics.
• Works with Product Owner and Team on backlog refinement and prioritizations.
• Identify risks, impediments, and cross-team dependencies.
• Facilitates all sprint ceremonies with a keen focus on helping teams develop healthy scrum practices to facilitate their delivery of quality products.
• Plays an active role during team meetings and presentations, making valuable contributions, and helping to build the brand of the scrum master role within UKG’s culture.
• Creates coaching content and runs new agile experiments or workshops.


• Bachelor’s degree or higher and 3+ years of experience working with scrum teams in agile software development programs
• Certified Scrum Master. Advanced CSM accreditation is a plus
• Working experience with Atlassian Tool Set (JIRA, Confluence)
• Experience in SAFe is a plus


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.