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Senior Services Project Manager

General Information

Ref #:


Travel Amount Required:

Up to 50%

Job Type:

Regular-Full Time


United Kingdom - United Kingdom - Remote

Description & Qualifications


Your Role:
Your will be a critical focal point as the Project Manager to our customers, by managing all aspects of a project to ensure a timely, efficient, and successful implementations of our Workforce Management solutions. You will be managing the delivery of multiple project initiatives to enhance the services and support provided to our clients. Your experience delivering application software projects with complex Enterprise-level customers will ensure your success is visible at the highest levels of our organisation.

Full remote throughout the UK is suitable for this position !

• Ownership of project deliverables.
• Assigning a wide range of tasks based on skills, experience, and availability; clearly communicating task priorities, helping personnel adjust workload as needed
• Preparing project schedules, reports and budgets. Tracking and monitoring all deliverables, calendars and meetings as necessary. Setting performance goals for project team or work unit
• Monitoring project and/or personnel performance, checking actual performance against planned performance, to ensure technical, schedule, and budget goals are met or exceeded
• Collecting inputs and preparing weekly and monthly status reports. Explaining any deviations from planned budgets and schedules
• Providing leadership guidance and direction to ensure proper, timely completion of work
• Anticipating problems or situations that could affect the team. Assessing the potential impact, and planning the best solution
• Interacting frequently with team, management and customer to define project requirements and identify solutions consistent with defined terms, policy, and regulations


• PMP or equivalent Project Management Certification preferred
• Experience in managing Enterprise level Workforce Management project deployments (multi-work stream) into one or more of the following sectors: Retail, Manufacturing, Service & Distribution, Government.
• Experience in working in a SaaS environment.
• Ability to maintain effective relationships with internal & external customers.
• Ability to anticipate the needs of your customers and formulate a plan to address.
• Strong leadership skills with the ability to work as part of a project team
• Strong customer focus, providing consultative and strategic insight into projects and solutions
• Comfortable presenting to large and diverse audiences, including C Level executives.


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email