Senior Solution Consultant - HR/Payroll

General Information

Ref #:

20230035246

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Canada - Canada - Remote

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

UKG is seeking energetic, customer-focused individuals to implement UKG Pro, our award-winning HR/Payroll offering. As a Solution Consultant, you are the subject matter expert responsible for successfully implementing all phases of your projects. Candidates will possess an advanced knowledge of payroll and human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.

• Coordinate and perform all phases of UKG's implementation methodology
• Provide subject matter expertise and best practice guidance to the customer
• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing
• Track, manage, and oversee resolution of open implementation issues/items
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestone and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results

Qualifications

Basic Qualifications:
• 3+ years of software implementation experience
• 3+ years of HR and/or payroll experience
• Configuration, testing & data mapping experience
• Ability to travel up to 25%

Preferred Qualifications:
• Experience with UltiPro/UKGPro or other HCM software preferred
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Excellent communication, customer service, and consulting skills
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
• APA (FPC and CPP) and SHRM (PHR SPHR) certifications

#LI-REMOTE

Disclaimer

*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

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