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Services Project Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Brisbane - Queensland - Australia, Eastwood - New South Wales - Australia, Kew/Melbourne - Victoria - Australia, Macquarie Park - New South Wales - Australia, Sydney - New South Wales - Australia

Description & Qualifications


We are looking for a strong Project Manager to join our Retail & Hospitality vertical in the professional services team.

With a proven background in managing large projects with Time & Attendance, Scheduling, HCM or Payroll Software solutions in a retail environment, you will have the breadth of experience in dealing with large enterprise clients and implementing solutions in a retail environment.

You will be responsible for managing all assigned Workforce Management implementation projects including complex projects in complex environments.  

You will be the focal point for all client communications and will efficiently project manage the customer and internal UKG resources to meet the established implementation milestones and targeted completion dates.

Key to this role is excellent communication and stakeholder management skills in addition to well-disciplined project management capabilities.

In summary, the main responsibilities consist of:
• Business Stakeholder Engagement
• Planning & Scope Management
• Project mobilization and leadership
• Deployment Management
• Process Change Management
• Schedule & Financial Management
• Resource Management
• Issue & Risk Management
• Quality Management
• Communications Management


To be successful in the role you will bring:
• Proven successful Program/Project Manager experience 5+ Years in large Retail Enterprise environments
• Project Management experience managing Workforce Management related projects
• Well-rounded commercial astuteness
• Highly developed stakeholder management expertise
• Excellent customer service skills
• Versatile, flexible and can work in high-pressure environments
• Highly developed prioritization and issue management skills
• Ability to lead in a team environment and work autonomously
• Excellent oral and written communication skills
• Project Management experience in either a Tier 1 Consulting house or ASX Top 200 organization desirable


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email