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Services Project Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


The Project Manager is a critical focal point to customers. The PM is expected to manage all project aspects and resources in order to ensure timely, efficient, successful implementations. Additionally, mentoring of internal team members is required.

Responsibilities may include but are not limited to the following:
- Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria
- Implement the necessary project management infrastructure (project plans, issues lists, communication plans)
- Occasionally lead customer discovery and planning meetings
- Define the project schedule with the customer
- Manage the project plan, issues list, and other supporting documents throughout the project in an effort to maintain client expectations and project milestone success
- Work with various team members (both Kronos and customer teams) to resolve project and process issues in a timely manner and document any issues
- Communicate and publish project status to the project team
- Manage project scope to meet project success criteria while maximizing value brought to customers and revenue generated for Kronos
- Manage the financials of the project, invoicing of delivered services, and resolution of any financial disputes.
- Lead assigned projects to successful completion
- Assist with developing new processes and tools that improve the performance and effectiveness of the project management delivery
- Assist with other initiatives to evaluate and drive customer satisfaction


- 2-3+ years of project management work experience
- Broad knowledge of HRMS, Payroll, time & labor management, or similar domain knowledge
- Experience managing an implementation team required
- Experience managing large software projects required
- Strong analytical skills
- Strong experience scheduling, preparing presentations and status reports
- Superb written and oral communication skills required (e.g., proficient in Microsoft PowerPoint and Word)
- Strong leadership skills with the ability to work as part of a project team
- Ability to perform multiple tasks ranging from project management to coaching other team members
- Ability and willingness to travel up to 25% on a regular basis

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado and New York Pay Law

The pay range for this position in Colorado & New York is $59,300 to 85,250, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at

This information is provided per the Colorado Equal Pay for Equal Work Act.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email