Skip to content

Software Writer

General information


Lowell - Massachusetts - USA


Software & Product Development

Ref #:


Description & Requirements


We are seeking an execution-oriented individual with 3 to 5 years of experience producing release documentation for a software company. A strong candidate would possess the following:

• Exccellent writing skills

• Knowledge of modern tools in SaaS applications

• Demonstrated ability to produce technically accurate, complete, and well-organized user information

• Strong communication skills

• Ability to collaborate with other functions including: Product Management, User Experience, Development, Training and Customer Support

• Willingness to learn a complex product domain

• Experience with localization of content

• Human Factors educational experience a plus

• Proficiency in Madcap Flare authoring environment desirable


•BA or BS in Technical Communications, Computer Science, or a related field

•3 to 5 years of technical writing experience in a software development company

•Proficiency in Madcap Flare authoring or another structured authoring environment

•Ability to work with source control and software defect tracking systems

•Ability to work independently

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.