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Solution Architect

General Information

Ref #:

20220023421

Travel Amount Required:

Up to 50%

Job Type:

Regular-Full Time

Location:

Belgium - Belgium - Remote, France - France - Remote, The Netherlands - Netherlands - Remote, United Kingdom - United Kingdom - Remote

Description & Qualifications

Description

The Solution Architect (SA) is a business process focused expert that both partners with the Global Program Manager to lead the account and leads the design of the solution.
Responsible for interacting business processes with the strengths and capabilities of the software tools to provide overall optimized solution for the customer.

The SA will work with the UKG UK & EMEA teams and customer to document the overall solution and ensure it will meet the scope and customer expectations. The SA should have a working understanding of the Services Industry.

This person will work strategically with the Sales and Service representatives in each geography to ensure a successful project, and customer satisfaction. This position is up to 50% travel with extended periods of time in a different locale.

Responsibilities:
• Support the sales process presenting methodology & best practice. Lead consultant for any project they are involved in and look for efficiencies within the design/implementation
• Drive the end to end process focus aligned to client’s business goals. Lead the customer global design processes that will align with the strengths and capabilities of the solution they have purchased.
• Responsible for ensuring all resources are working towards the same design guidelines.
• Act as the trusted Advisor to both customer and internal resources which includes strategic roadmap discussions.
• Partnering with the Global Program manager to manage the account from a technical and functional perspective
• Responsible to be the best practice expert. Deliver best practices to the customer as they make decisions regarding the best solutions.
• Lead the team to ensure that the design is looked at holistically and the design is meeting business requirements based on success criteria and the reasons for the purchase. In addition, create an overall process and solution design.
• Business Process Consulting which includes analysing data for continuous business improvement and assist in change management.
• Process Optimization/Lean focus – deliver to the customer as an added value, will not just understand what they need but will help them to do things the “best way”
• Expert in the different integration points of the products. Review the recommendations and ensure best practices are followed.

Qualifications

N/A

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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