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Solution Consultant II (Kronos Application Consultant, Client Implementation- HRMS/ HCM)

General information


Bangalore - Bangalore - Remote


Customer/Technical Support

Ref #:


Description & Requirements


The Solution Consultant (SC) is a key implementation resource, responsible for analyzing customer business processes and for implementing optimal Kronos solutions for customers. The AC is also responsible to meet project delivery milestones and budgets.

The Solution Consultant will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products. The AC will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.

Responsibilities include: -

• Design the solution best fit for the customer requirements leveraging Industry Best Practices, while limiting deviations from standard Kronos functionalities which would involve Kronos WFC Configurations, interface development and reports development.
• Consult customers on system configuration, industry specific features and system processes and procedures.
• Driving requirement assessment workshops with senior members of the customer organization.
• Preparing functional and technical solution design documents and “Configuring” and delivering the solution to the customer.
• Work with the project managers to align with project milestones and ensure timely delivery
• The SC will communicate with customers in a timely, professional manner and will escalate issues to the Project Manager as necessary.
• Assisting the customer with testing, understanding the solution and hand holding (application orientation) during handover of the system.
• SC will portray a positive, proactive and professional work ethic to the customer and the people he or she interacts with on a daily basis. Creating and maintaining Customer Satisfaction and reference ability of customers is a primary goal for the position.
• Travel to customer locations would be needed as per project requirements


• Bachelor’s degree or equivalent in a Computer Sciences or related field.
• Kronos implementation experience in configuration of workforce timekeeper/Workforce Scheduler/ Forecasting/ Integration manager modules is highly desirable.
• Extensive experience implementing or supporting enterprise software applications and hardware used in web environments.
• Minimum of 3 to 5 years of experience of implementing Kronos solutions is a must.
• Experience with requirement gathering, solution design and implementation
• Prior experience in supporting functional testing, integration testing and UAT preferred
• Experience in delivering quality, on-time technology and business solutions to a diverse customer base preferably in India.
• Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.
• Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.
• Excellent verbal and written communication skills.

Additional skills preferred:
•Experience in 3-tier web-based technology and Java
• SQL Reporting and WIM Integration are an added advantage

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.