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Specialty Support Representative

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Memphis - Tennessee - United States

Description & Qualifications


UKG is seeking an enthusiastic, highly organized, and motivated individual to join our growing support team within the Print Shop. In this Specialty Support role, you will have a proven track record of being focused, operationally excellent, and a critical thinker that loves to leverage data, problem solve, and maintain relationships to effectively achieve their business goals and objectives


• Provides basic software and hardware support in all areas for the Print Shop Team.
• Uluro Application User Management
• First line of troubleshooting for FPS Applications
• Create Signature and Logos from supplied forms
• Set up New Accounts in multiple systems for print.
• Printer Installation, troubleshooting, and maintenance.
• Sealer troubleshooting and maintenance.


Preferred Qualifications:
• Basic Understanding of Windows Computer Systems and related software applications
• Basic Understanding of Hardware maintenance and troubleshooting.
• BS/BA degree in Technology, Business, or related discipline; or equivalent experience & 0-2 years related work experience
• Able to work with minimal supervision while in a team environment.

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email