Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG 

Description

The Specialty Support Representative will have an understanding of payroll, wage attachment, and payment processing. This position will demand strong organizational skills and attention to details. Working with a proven software solution, our Payment Services team will redefine how a top-quality Payment Service operates!

**The applicant must be able to work 3 days/week in our Santa Ana, California office**

Duties and Responsibilities:
• Execute assigned Garnishment processes in a timely and accurate manner.
• Resolve assigned Garnishment disbursement cases within SLA timeline.
• Assist internal and external customers with questions related to customer
• Garnishment disbursement transactions
• Other Special projects or tasks assigned by Management.

Qualifications

Basic Qualifications:
• 1-3 years Garnishment and/or Payroll experience
• Knowledge of interpreting, entering and paying withholding orders including, but not limited to garnishments, child supports, student loans, and federal and state tax levies
• Proficiency with Microsoft Office applications: Word, PowerPoint, Excel, Outlook
• Excellent analytical ability within a high transaction customer support environment
• Ability to work Overtime, which may be required during any calendar quarter

Preferred Qualifications:
• Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments
• Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities simultaneously
• Excels in a fast paced and evolving environment
• Excellent time management skills
• Looks for new and creative ways to solve problems or improve processes
• Associate’s degree or higher

The pay range for this position in Colorado, New York, Washington and California is $33400 to $55000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.