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Sr. Business Analyst

General Information

Ref #:

20220027937

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

USA - USA - Remote

Description & Qualifications

Description

The Sr. Business Analyst will join the Data Strategy & Operations team to unify cross-functional processes, data and systems to scale an exceptional customer and employee experience. The Sr. Business Analyst will engage cross-functionally with experts in Marketing, Sales, Professional Services, Support, Cloud Operations, Customer Success, Product, Finance and IT to build positive and productive relationships.
The right individual has a passion for data integrity and process improvement and is adept at clearly defining requirements at a business, functional and analytical level. He/she/they will put our customers first, be curious, open-minded, collaborative, innovative, a critical analytical thinker, excellent communicator, have a positive can-do attitude, and relentless in pursuit of desired outcomes.

Responsibilities:
Plan and Support
• Plan milestones, activities, status updates and timelines of Data Strategy & Operations projects
• Provide project support, meeting notes, user stories and project updates
• Support, facilitate, and enhance DS&O Portfolio Management Processes

Consult and Define
• Capture and socialize key takeaways (business requirements, notes, action items) from cross functional workshops with stakeholders and projects teams
• Communicate and translate requirements effectively between functional areas
• Partner closely with IT to complete requirements gathering and ensure successful hand-off
• Document data dictionary including business rules and permissions required to manage critical data through the customer journey
• Partner with stakeholders across UKG to shape a data-centric culture
• Inform a holistic data strategy including data standards, roles, and a common business vocabulary
•Partner with Data Governance Lead and Domain leads to define and document the development and maintenance processes of our analytical assets (Data Catalog, User Story Repository)
•Develop analytics process documentation including a document repository, standardized templates, and governance processes for sensitive recurring analytics.
•Partner with Data Quality Lead to facilitate the development/enhancement of analytic assets to capture and maintain Data Quality specific intelligence.

Change Management
• Prepare, present and communicate project updates with broader audience
• Engage with DS&O leaders to review pending portfolio mgmt. process changes and ensure seamless transition
• Support preparation and communication of Data Strategy Program presentations

Qualifications

• 5-7 years of experience in technology product and services related industry preferably in Operations or a customer data related role
• Bachelor’s Degree in business, information systems, industrial engineering or relevant field
• 3+ yrs enterprise experience
• Passion for working in a consultative and hands-on manner, to intersect user experience, data, process, analytics, technology, and business value
• Ability to be flexible and adapt to changes, open-minded and curious; positive attitude
• Independently develops project plans and framework but instinctively knows when to check-in and request guidance from manager and experienced team members
• Excellent communication skills, verbal and written, comfortable presenting to large audiences

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to UKGcareers@ukg.com 

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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