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Sr. Implementation Advisor- Dimensions

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


We are looking for a bold, innovative, strategic individual to join Field Enablement within Expert Services. This is a group of highly experienced, driven resources chartered with ensuring the success of the Global Delivery Services team through mentorship, coaching, and product expertise. You will serve as a thought leader within the Professional Services Organization and run programs such as field support, tool innovation, process improvements, and enablement knowledge transfer.
This role actively shapes the professional and personal development of the Global Services Delivery team. The goal is to empower the entire consulting team by providing the right level of support, coaching, and mentoring to ensure success in customer implementations. Having a people first mentality is critical to our success.

The Expert Services team designs and implements value-based solutions to support Global Delivery Services consultants around the world. Your work will build upon our existing portfolio and create new ways for our Professional Services team to assist customers in realizing measurable return on their investment with us.

• Primary Expert Services functions are categorized as field support, methodology advising, project QA, enablement, project oversight, and serviceability advising.
• Tier 3 level expert product support via ServiceNow case management system
• Knowledge transfer sessions to drive content for Knowledgebase and future training courses
• Field support via second chair coaching role as part of our First Accounts Program
• Large initiative engagement to provide input and shape implementation tools/process development
• Implementation project QA checks via automation scripts
• Product release testing and enablement activities


• Bachelor’s degree preferred
• 5+ years of professional experience in a functional or technical role
• Expert level Dimensions product knowledge
• Expert level Integrated (Pro + Dimensions) project knowledge
• Baseline competency level of Pro product preferred
• Experience leading implementations and coaching 2nd chair resources
• Clear and concise in communicating information
• Must be consultative, organized, detail-oriented, accurate, and responsive
• Must be self-motivated and results-driven
• Stays current on all new product capabilities and understand how to use them
• Ability to work independently and balance multiple priorities
• Driven to present solutions, not just problems
• Flexibility to travel as needed up to 25%

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado, New York, Washington, and California Pay Law

The pay range for this position in Colorado, New York, Washington and California is $75,000 to $107,850, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $86,250 to $124,028 per year.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email