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Sr Operations Research Specialist

General Information

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Job Type:

Regular-Full Time


Montreal - Quebec - Canada

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at  #WeAreUKG 

Description & Qualifications



We are hiring a bilingual Operations Research Developer to join our Forecasting and Scheduling Engines team. The hired person will be responsible for the development and maintenance of forecasting and employee scheduling engines features embedded in our Workforce Management software flagship product.

This position reports to the manager of the Forecasting/Scheduling Engines team and will work closely with the product management, architecture, and support teams to deliver mission-critical software components. The ideal candidate will possess a variety of skills required for solving complex optimization, machine learning and statistical problems, including strong algorithmic thinking, complexity analysis, data structures and ability to analyze large datasets. Excellent communication skills are required, as the position requires close collaboration with fellow developers, product managers, architects, and support specialists.

The Operations Research Developer will have the below responsibilities

• Participate in the analysis, modeling, prototyping, design and development of forecasting and scheduling engines or any other feature
• Evaluate the engines’ results, by unit tests, functional, integration and performance tests, and improve them if necessary
• Collaborate with other team members, architects, product owners (POs), QA and technical writers to ensure proper implementation of business needs
• Help build the skills of less experienced team members and propose proactive process improvements
• Participate in writing technical documents (functional specifications, design documents, etc.) as needed
• Participate and perform inspections and code exams
• Adhere and promote standards for best development practices
• Estimate the time required to complete tasks



• 5+ years of software development experience
• 5+ years experience in Operational Research, Machine Learning, Data Mining and/or statistical analysis tools
• Degree in Operations Research, Computer Science, Applied Mathematics or another related field. Master’s or Ph.D. is preferred.
• Experience in programming with Java / OO
• Experience in the scheduling or forecasting domain is an asset
• Results oriented and strong customer focus
• Good communication skills in French and English, both written and spoken.


*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email