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Sr. Project Manager, Healthcare

General Information

Ref #:

20230031520

Travel Amount Required:

Up to 50%

Job Type:

Regular-Full Time

Location:

USA - USA - Remote

Description & Qualifications

Description

UKG is seeking energetic, customer-focused individuals to implement our full-suite HCM offering. A Project Manager is responsible for planning, managing, and leading a team to implement our full suite of products within North America. Qualified candidates will have experience managing multiple successful projects simultaneously, some with multiple phases.

• Facilitate customer project kickoff calls, and team introductions, define project cadence and develop ongoing customer communication plans
• Facilitate project discovery sessions with all client business representatives and UKG project team members
• Determine and document customer success criteria
• Maintain adherence to UKG implementation methodology and processes
• Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria
• Implement the necessary project management infrastructure (project plans, issues lists, communication plans, project schedule with the customer)
• Assist Practice Manager by accurately forecasting each month’s go-lives
• Lead customer status and planning meetings as well as participate in discovery meetings
• Manage the project plan, issues list, and other supporting documents throughout the project in an effort to maintain client expectations and project milestone success
• Work with various team members to resolve project and process issues in a timely manner and document any issues
• Communicate and publish project status to the project team
• Manage project scope to meet project success criteria while maximizing value brought to customers and revenue generated for UKG
• Manage the financials of the project, invoicing delivered services, and resolution of any financial disputes
• Lead assigned projects to successful completion within an appropriate time frame, ensuring industry-leading CSAT scores
• Assist with developing new processes and tools that improve the performance and effectiveness of the project management delivery

Qualifications

• 3 or more years of project management work experience in a customer-facing enterprise software implementation/technical environment required
• Must be organized with time management skills to deliver on multiple tasks and projects under tight deadlines
• Strong leadership skills with the ability to work as part of a project team
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• Broad knowledge of HRMS, Payroll, Time & Labor management a plus
• Excellent communication, customer service, and consulting skills
• Ability to travel up to 50%

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado and New York Pay Law

The pay range for this position in Colorado & New York is $75,000 to 107,850, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

This information is provided per the Colorado Equal Pay for Equal Work Act.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

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