Description

• Develop a good functional knowledge for your domain 
• Work directly with stakeholders/ clients to resolve their technical issues.  
• Work closely with other development teams for debugging issues, determining root causes and recommend solutions and next actions. 
• Identify common knowledge gaps and work with the Product Analysts on strategies to mitigate them. 
• Identify trends in customer cases/issues and recommend areas where resolutions can be automated 
• Proactively communicate with stakeholders/ clients and team members to keep them apprised of issue status and any commitment dates. 
• Participate in cross-training to expand your technical skillset.  
• The ability to clearly document and articulate the root cause of issues and resolutions to customers both verbally and written within the context of a customer service case.  
• Developing software products using modeling techniques and software design patterns 
• Developing web-based business applications 
• Interpret informal requirement descriptions and detail them for other team members consumption 
• Participate in coding and design of the application software and reviews to ensure quality and conformance to product standards 
• Participate in the teams on-call rotation. 

Qualifications

• 2 - 5 years of hands on development experience
• Software development experience in a fast-paced environment, working through all phases of the software development lifecycle 
• Experience in Java- 11, Spring, Spring boot-2.3, Axon-4.4, microservices, angular/typescript, GCP, RabbitMQ, database modeling, relational and NoSQL databases, such as MongoDB, and techniques/tools such as MySQL, SQL, etc. 
• Good to have worked on Android and/or iOS SDKs, built Android and/or iOS native apps, created or contributed to Cordova plugins on Android/ and/ or iOS portion
• Have experience building scalable web app using frameworks like Angular or React. Understanding state management principles, JavaScript, HTML, CSS, JQuery, Knockout JS
• Ability to write complex SQL queries and decipher stored procedures, triggers, scheduled jobs. Ability to identify when table indexing would benefit query performance. Ability to capture SQL traces via profiler. 
• Strong experience in SaaS/Cloud application / Product experience development domain including security concerns and multi-tenant service level agreements. 
• Proficiency with Git as a version control system 
• Agile or Lean experience such as Kanban or Scrum Programming methodologies (preferred) 
• Ability to write code and test your own work 
• Excellent problem solving and communication skills 
• Ability to design, code, and unit test applications per specification documents  
• Ability to develop automated tests  
• Ability to communicate information effectively to customers at various organizational levels 
• Teamwork is a must  

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG 

EEO Statement

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.