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Sr. Solution Consultant

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


USA - USA - Remote

Description & Qualifications


UKG is seeking energetic, customer-focused individuals to implement our award-winning Workforce Management Solutions. As a Sr. Solution Consultant, you will have a wide range of responsibilities focused on providing functional solutions to meet the needs of our clients. Qualified candidates possess strong analytical and documentation skills and play a key role in implementing solutions and delivering results. Solutions Consultants coordinate and perform the full lifecycle of a client’s implementation while interacting closely with the client and internal partners to meet specific needs throughout the process.

The successful candidate will be trained and utilize well-defined implementation processes; tools and techniques to meet implementation milestones and targeted completion dates. You will work in a team environment working closely with a Project Manager, HR Payroll Consultant, and client project and subject matter expert personnel. Your superior customer focus and consulting experience coupled with your experience working with workforce management technologies will ensure your success in this role.

In this role you will be responsible for:
• Provide consultative product and subject matter expertise to client
• Coordinates and performs a life cycle of assigned projects in compliance with UKG’s methodology such as Kickoff, Business Analysis, Functional Specification, System Configuration, Design, Testing, and Change Management.
• Work directly with the customer’s project team to understand their business needs and translate those requirements into a scope of work and configured system
• Configuration of the UKG solutions that meet the customer requirements
• Learn the capabilities of Workforce Management software to properly and creatively utilize features to meet the client’s needs
• Research, document, configure and test all functional elements involving rules and policies
• Provide accurate and timely information regarding project status, travel & expense, and project hours to the work report system
• Meet project task milestone and due dates
• Provide consultative product and subject matter expertise to client
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Track, manage, and oversee resolution of open project issues/items in a timely manner
• Meet or exceed quarterly/annual metrics


Required Qualifications:
• Minimum 3 years of experience with business application implementation and/or Consulting
• Minimum 3 years project related experience as a business analyst or systems analyst with exposure to phases of software development including: Analysis and Design, Implementation, Testing, and Deployment
• Minimum 3 years’ experience configuring a Time system. Experience with integrating between systems is desirable.
• Skilled in analyzing and documenting business requirements and corresponding solution specifications
• Excellent technical understanding
• Proven experience working with integration or implementations of Cloud-based systems
• Ability to handle multiple tasks/projects under tight deadlines Strong decision making and problem solving skills
• A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely offers assistance

Preferred Qualifications:
• Experience with Kronos Time Products (Workforce Ready or Workforce Dimensions)
• Experience in Rostering and/or HR solutions for Healthcare would also be beneficial
• Bachelor’s degree or equivalent experience
• Industry Certifications from APA (FPC and CPP) and SHRM (PHR SPHR)


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to 

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.