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Sr Solution Optimization Consultant - Virtual (Canada)

General Information

Ref #:

20220026973

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Canada - Canada - Remote

Description & Qualifications

Description

UKG is seeking energetic, customer-focused individuals to partner in the implementation of UKGPro, our award-winning HRMS/Payroll offering. As a Post Launch Solution Optimization Consultant, you will be part of a growing, dynamic team responsible for the high-quality, implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly-motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll and/or human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment. **This is a virtual based position**

• Coordinate and perform lifecycle of assigned implementation projects in compliance with UKG’s implementation methodology
• Provide analytical and design expertise; Content Management, Advanced Workflow, Platform Configuration, BI Reporting & Dashboards, ACA, Global, HCM (HR 360, Variable Pay), Additional Data Conversions (contacts, dependents, beneficiaries, history, documents, photos, etc), Adjustment Checks and Taxable Wages Analysis
• Meet project task milestone and due dates
• Track, manage, and oversee resolution of open project issues/items
• Meet or exceed quarterly/annual quota of implementations
• Coordinate and oversee project tasks assigned to other internal resources, when applicable
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide timely follow-up and resolution of open project-related items

Qualifications

• 3+ years’ experience implementing HRMS solutions strongly preferred
• Proven experience managing implementation projects with a high degree of quality and completeness
• Experience successfully managing project resources, both customer and internal; working with those resources to manage aggressive project timelines
• Proven leadership within an implementation team; ability to coach, train, mentor and lead others
• Experience in a technically oriented customer service organization
• Prior payroll implementation experience preferred
• Ability to handle multiple tasks/projects under tight deadlines
• Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
• Strong analysis, change control, task management and time management skills
• Strong consulting skills with attention to detail and exceptional organizational and time management ability
• Bilingual (English/French, Written/Verbal) an asset

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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