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Sr. Technical Delivery Assurance Manager

General Information

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Job Type:

Regular-Full Time


Ft. Lauderdale - Florida - United States, Miami - Florida - United States, Miramar - Florida - United States, Pembroke Pines - Florida - United States, Sunrise - Florida - United States, Weston - Florida - United States

Description & Qualifications


UKG is looking for a dedicated and driven Sr. Technical Delivery Assurance Manager who will be accountable for ensuring the successful planning, execution and reporting of product development and product launch. This will include managing dependencies within and across UKG teams, as well as managing risks associated with feature delivery.
The role requires a person who can build strong relationships, foster collaboration between Product and Engineering teams and is highly functional in a dynamic, challenging, and technical environment. In this role, you will be responsible for ensuring all programs successfully navigate from ideation through product launch, including organizational readiness.


• Partner with Product Group leaders to ensure strategic goals and KPI’s are met
• Drive the planning and execution of initiatives from ideation to release, including organizational readiness
• Clearly communicate goals, roles, responsibilities, and desired outcomes
• Act as a cross-functional liaison to ensure relevant areas of the organization are engaged
• Manage multiple internal and external, cross-functional and remote stakeholders
• Track timely delivery against product objectives
• Drive continuous improvement
• Facilitate discussions and lead effective meetings
• Lead without authority by building relationships
• Monitor and report on initiative progress to leadership and stakeholders
• Identify and manage risks and dependencies
• Coach peers and other team members as needed to improve individual and or team performance



• Excellent judgment, strong written and oral communication skills
• Strong detail orientation and ability to organize, both self and others
• Demonstrated ability to collaborate, drive results and problem solve
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented
• Demonstrated understanding of the software development life cycle model
• Experience working with technical and non-technical stakeholders across
multiple business units
• Experience leading new products, services or start-up related projects where
processes need to be defined, implemented and iterated
• Bachelor’s Degree
• 5+ years’ experience in program or project management

Preferred Qualifications:

• Project Management Professional (PMP) certification preferred
• Familiarity or experience with Release Train Engineer role, Scaled Agile Framework and/or SAFe certification
• Creative and ideas-driven in finding new solutions/designing innovative
solutions to solve problems under tight deadlines
• Ability to interpret data to track program success


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.