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Tax Filing Coordinator

General Information

Ref #:


Travel Amount Required:


Job Type:

Regular-Full Time


Atlanta - Georgia - United States, Santa Ana - California - United States, Weston - Florida - United States

Description & Qualifications


Job Summary:

UKG is currently seeking a customer focused, highly energetic, and experienced individual to join our Payment Services Team as a Tax Filing Coordinator II. This role will assume some payroll tax related responsibilities, including but not limited to, quarterly and annual reconciliation of wages and taxes and analysis/resolution of payroll tax amendments. The qualified candidate will have strong customer service and payroll tax filing experience. The position will demand strong organizational and analytical skills and problem-solving expertise.

Duties and Responsibilities:

Duties & Responsibilities

Approximate % of Time

Amend and file payroll tax returns for multi-state tax entities.


As part of the Amendment research process, reconcile QTD & YTD tax amounts withheld, reported, and deposited on quarterly and annual basis.


Aid business units on payroll tax related inquiries.


Maintain and update Amendment cases in Salesforce with resolution progress including communication to customers.


Initiate or receive customer calls as needed, to explain amendment reconciliation details and review steps UKG will take (or has taken) to file.


Assist with various projects as assigned.


Identify and initiate ideas to improve processes.



Required Qualifications:

Proficient in Excel and Word

Ability to negotiate positive resolutions with customers and payroll tax agencies

Proficient working with multiple systems and tools to perform job functions

Ability to work independently and within a team-based environment

Customer Service skills (e.g., setting and meeting expectations, care & empathy, follow up, etc.)

Good oral and written communication skills and above average administrative skills

Excellent analytical and follow up skills

Good time management skills in order to meet production and aging goals

Professionalism – demonstrated ability to interact professionally with others

Preferred Qualifications:

Bachelor's Degree in Business, Accounting, or a minimum of 3 years professional office work experience

General accounting knowledge

Demonstrated experience performing payroll tax reconciliations and analysis

Previous Customer service experience

Working knowledge of payroll tax quarterly and annual reconciliations

Physical Requirements: Primarily computer (e.g., typing, mouse) and phone work

Travel Requirements: Less than 5%


This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email