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Team Lead - US Garnishment (8-12 Yrs)

General Information

Ref #:

20220028361

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Noida - India - India

Description & Qualifications

Description

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centred cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at [1] www.ukg.com/careers

Primary/ Essential Duties and Key Responsibilities:
• Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly.
• Should be effectively able to manage a team of 2 to 5 members
• Act as a Subject Matter Expert and should be able to guide the team with complex scenarios while processing.
• Ensure that all daily production requirements are completed and required SLAs are met
• Support managers and LT with automation and transformation projects undertaken by the business
• Should be able to demonstrate ability to coach/mentor/guide the team
• Communicate potential service issue or business issue to LT and draft/propose correction and mitigation plan
• You are expected to demonstrate how you foster relationships with internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively
• Problem solving, time management and priority setting skills
• Expected to demonstrate UKG core values
• Generate operational metrics to communicate and manage the performance of the production team
• Engage in hiring along with the manager
• Implement quality control measures effectively.

Qualifications

Qualification:
• Overall, 6 – 7 years of work experience of which last 4 years in US Payroll or HCM

Preferred Qualifications/Skills:
• Experience of guiding/ mentoring a team
• Working knowledge of UltiPro is a plus
• Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)
• Industry level payroll certification will be a benefit

Interpersonal Skills:
• Excellent written and verbal communication skills
• Conflict resolution
• Excellent customer service skills
• Ability to handle multiple tasks under stringent timelines
• Highly motivated and team oriented

Education/Certification/License:
• Bachelor’s degree in business, Accounting, Computer Science or a related field or equivalent work experience will be considered

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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