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Technology Consultant

General information

Location:

United Kingdom - United Kingdom - Remote

Function:

Customer Delivery/Implementation Services

Ref #:

20210018819

Description & Requirements

Description

Technology Consultant – SaaS (WFD, HCM, UltiPro, etc.)
The Technology Consultant is the Strategic Technical Advisor (STA) for Global Delivery Services whose primary role is to guide UKG customers as they implement the various SaaS solutions offered by this world class leader in the Workforce Management space. The TC works with functional, technical and business subject matter experts during the implementation, guiding and advising in all technical matters. As the STA on the project, the TC keeps a keen eye on the product road map and the ever-changing technical commercial landscape. The role of the TC requires exceptional consulting and communication skills and a wide breadth of knowledge on the technical areas relevant to the modern enterprise. The TC is always learning, acquiring new functional product knowledge and expertise, and is driven to help UKG customers realize the ROI that motivated them to choose the UKG solution.
Responsibilities:
• Lead technical workshops and working sessions for customers.
• Assist customers and project team members with system issues during solution implementation.
• Work with UKG cross functional teams to resolve technical problems that originate from a variety of sources such as local infrastructure, software configuration, connectivity and others.
• Advise and consult on the various aspects of implementation and use of a SaaS-based WFM system, such as:
o Single Sign-on and related authentication topics
o Mobile Device Management and location technology
o Timekeeping Terminals (clocks) – connectivity, configuration and management
o Customer infrastructure and end-user devices
o Performance and end-user experience testing

Qualifications

• An undergraduate degree in a relative field from an accredited college or university or equivalent experience
• 3 or more years in a technical consulting role a plus
• Technical knowledge, experience and/or aptitude
• Experience with Enterprise SaaS applications
• An understanding of and some experience with Cloud computing
• Functional and/or technical experience with UKG Dimensions, UltiPro or Workforce Central a Plus
• Working knowledge and database administrator skills in Microsoft SQL Server, Oracle or other RDBMS a plus

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

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UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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