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Temporary Support Specialist - Payment Services

General information

Location:

USA - USA - Remote

Function:

Administrative/Support

Ref #:

20210018990

Description & Requirements

Description

Currently seeking a customer focused, highly energetic, and experienced individual to join our Payment Services Team. The potential candidate will perform payroll tax-related responsibilities, including but not limited to quarterly and annual reconciliation of wage and tax amounts, analysis and resolution of payroll tax notices and amendments, and/or other duties supporting our tax filing operations. The qualified candidate will have strong customer service, communication skills and the ability to be an agile learner. Payroll, tax filing or finance experience is a plus. The position will demand strong organizational and analytical skills and problem-solving expertise.

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers  

Duties and Responsibilities: 

Research & resolve payroll tax notices and/or process amended returns for multi-state tax entities.  

As part of the research process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on quarterly and annual basis for assigned entities. 

Maintain and update Salesforce Cases with resolution progress including communication to customers. 

Assist with various projects as assigned. 

Qualifications

Required Qualifications:

Proficient working with multiple systems and tools to perform job functions 

Ability to work independently and within a team-based environment 

Previous Customer Service experience 

Preferred Qualifications:

Demonstrated experience performing payroll tax reconciliations and analysis 

General accounting experience 

Working knowledge of payroll tax quarterly annual reconciliations. 

Excellent analytical and follow up skills 

Proficient in the use of Microsoft Office 

Interpersonal Skills:

Good oral and written communication skills and above average administrative skills

Good time management skills in order to meet production goals

Ability to interface with all departments both within the company as well as external sources

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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