General Information
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Description & Qualifications
Description
***Open to any of our office locations***About the Team:
We work cross functionally with internal, external partners and customers to setup secure movement of files with sensitive customer data. The work is technical in nature, our responsibilities also include consulting with customer and partners to provide custom EFT solutions on a daily basis.
About the Role:
As a Transmission Consultant for UKG you will be an integral member of a dynamic team responsible for implementing secure file transmission processes as part of larger integrations. In this role, you will be responsible for supporting our comprehensive UKG products, setting up secure file transmissions, troubleshooting related issues and providing in-depth analysis and timely resolutions/workarounds for client-escalated issues in areas related to file and data transmissions.
• Provide outstanding quality support to internal customers and external partners/third-party vendors with a high degree of satisfaction and technical expertise, with thorough and timely responses
• Monitor a transmission project queues and self-assign integration projects
• Work with external/internal partners to configure file transmission projects as needed
• Utilize internal tools and documentation to promote efficiency and standardization
• Ability to manage multiple concurrent projects in a fast-paced environment
• Maintain established level of productivity and meet assigned productivity requirements
• Set and manage proper expectations with internal customers and external partners
Qualifications
About YouBasic Qualifications:
• 2+ years' of experience with flat file transmissions
• 1+ years' of experience with SQL, Python or other coding
• Organizational, analysis & troubleshooting skills
Preferred Qualifications:
• 1-2 years' of experience with Globalscape, Informatica or other managed file transfer platforms
• 1-3 years' of experience with Salesforce
• 2-3 years' of experience with UKGPro systems
• Deep understanding of SFTP and file transfer technologies including file encryption
Company Overview
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKGEEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.