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UDES Transmission Consultant II

General Information

Ref #:

20220026415

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Noida - India - India

Description & Qualifications

Description

As a Transmission Consultant for UKG you will be an integral member of a dynamic team responsible for implementing secure file transmission processes as part of larger integrations. In this role, you will be responsible for supporting our comprehensive UKG products, setting up secure file transmissions, troubleshooting related issues and providing in-depth analysis and timely resolutions/workarounds for client-escalated issues in areas related to file and data transmissions.

The qualified candidate has knowledge of file transmissions for HRMS EDI files, strong written and verbal communication skills, and the ability to organize and multi-task in a fast-paced environment.

Duties and Responsibilities
• Provide outstanding quality support to internal customers and external partners/third-party vendors with a high degree of satisfaction and technical expertise, with thorough and timely responses.
• Monitor a transmission setup queue and self-assign integration projects. Work with external/internal partners to configure file transmission projects as needed.
• Utilize internal tools and documentation to promote efficiency and standardization.
• Ability to manage multiple concurrent projects in a fast-paced environment.
• Maintain established level of productivity and meet assigned productivity requirements.
• Set and manage proper expectations with internal customers and external partners.

Qualifications

Required Qualifications
• Bachelor’s Degree in Information Systems or Computer Science.
• Excellent organizational, analysis & troubleshooting skills.
• Strong verbal and written communication skills
• Work independently with minimal supervision on project-based work.
• Customer-focused & business oriented
• Availability to work at least half US business hours
• Deep understanding of SFTP and file transfer technologies including file encryption.
• 2-3 years of experience with file transmissions.

Preferred Qualifications
• 1-2 years of experience with SQL or Python
• 1-2 years of experience with Globalscape, Informatica or other managed file transfer platforms.
• 2-3 years of experience with SalesForce
• 2-3 years of experience with UKGPro systems.
• Prior experience in a customer support or file transmission technical role.

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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