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User Experience Manager

General information


Lowell - Massachusetts - USA


Software & Product Development

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Description & Requirements


UKG is looking for an inspiring UX Manager to drive the vision of the UKG next generation of products. As part of this role, you will manage a team of UX/UI designers across different geographies, provide coaching and actively bring out the best in them by motivating them and empowering them to innovate. Strong communication skills are key as you will need to be able to develop and present strategies, concepts and designs to large groups, cross-functional teams and executives. As the UX Manager, you are expected to partner with UX leadership to define and improve the team’s processes and to nurture a fun and engaging work environment and team culture.

• Define, refine and evolve the design strategy of a large suite of enterprise products
• Set the direction and standard of excellence for UX/UI design across the suite of products
• Advocate for design, usability and accessibility across the organization, effectively delivering executive-level presentations to internal and customer audiences
• Define relevant, original and unique design strategies for the UKG products
• Understand designs that are in-trend, cohesive, on-brand and that incorporate best practices
• Drive and evangelize product design consistency through the governance and evolution of design systems
• Manage a team of designers (UX and UI) across different locations
• Initiate collaboration with peers and stakeholders to ensure delivering high-quality products through the entire design and development process
• Build a high performing team of designers
• Hires, on-boards and mentors designers as needed to manage the design workload
• Define, recognize and develop the talent within the. team to actively bring out the best in designers, developing both designers and team dynamics
• Provide coaching and feedback to direct reports to help grow functional skills and leadership capability, with support from senior leadership
• Assist in defining and improving design processes to support business initiatives
• Manages commitments and deadlines across multiple projects and groups


• Degree in Human Factors, Engineering, Design, Graphic Design, Media Arts or similar
• 8+ work experience with a focus on product and UX/UI design across a variety of platforms including web, mobile, tablets, phablets and kiosks
• Proven ability of leading a team, motivating others to excel and creating an inspiring work environment and culture.
• A passion for design and a great eye for detail along with strong visual, analytical and problem-solving skills
• Demonstrable experience defining design systems for enterprise products
• Excellent written and verbal communication and ability to communicate strategies, concepts and designs to large groups and executives
• Proficiency in mastering design principles (Typography, Composition, Scale, Color theory amongst other) and applying them to product design
• Highly skilled in standard design tools (Adobe suite, Sketch amongst other)


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.