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Virtual Desktop Infrastructure Engineer

General information

Location:

Boston - Massachusetts - USA, Ft. Lauderdale - Florida - USA, Lowell - Massachusetts - USA, Miami - Florida - USA, USA - USA - Remote, Weston - Florida - USA

Function:

Information Technology

Ref #:

20210017471

Description & Requirements

Description

UKG is looking to hire a Virtual Desktop Infrastructure (VDI) Engineer to join the VDI Global Support Team. This position is responsible for designing, developing, supporting, and maintaining the VMware Horizon VDI platform, underlying infrastructure, client operating systems, authentication, system configuration, 3rd party software client installations, security patches and updates. In addition, maintain a high level of security and ensure that the VDI service is reliable and scalable and can meet the business demands and evolve technologies and solutions as they become available. This will require excellent analytical, problem-solving, and decision-making skills as well as being self-motivated.

• Design, develop, support, maintain and test:
○ VMware Horizon Cloud VDI platform and underlying infrastructure
○ Windows and Linux VDI desktop images.
○ AD, LDAP, Group Policy Objects and/or other policies
○ Application delivery and App Volumes
○ User Access Gateway and Dynamic Environment Manager
● Maintain a high level of security through policies, processes, security patches, system configuration and updates
● Act as Subject Matter Expert (SME) in VMware Horizon and other VDI solutions, vCenter, physical and cloud infrastructures (Azure, Google Cloud)
● Writes scripts and programs to automate and refine processes
● Partner with the help desk team to create requirements, develop enhancements and/or fixes to production end user environments
● Understand and remain current on industry systems, technologies and trends including virtual and cloud computing technologies and trends
● Monitor incident management system for production issues and enter all relevant data as incidents are completed
● Lead, develop and regularly review team strategy and documentation of systems, policies and supported applications
● Maintain the inventory data, capacity and reporting of our managed systems and assets for compliance and business needs
● Solid knowledge of enterprise device management solutions
● Provide technical leadership in planning and implementing strategic technology initiatives including but not limited to upgrading, patching, security, consolidation
● Provide leadership in the direction, engineering and support for VDI solutions
● Manage project and tasks for self, provide transparency on activities conducted and have a bigger picture focus on entire team’s mission
● Manage vendor relationships and software licenses and asset lifecycles for managed systems
● Instrumental in researching, evaluating, designing, testing, recommending, and planning implementation of virtual desktop solutions, applications and operating systems
● Strong focus on improving employee productivity and simplifying work lives

Qualifications

● 8+ years’ experience with VMware Horizon or related VDI systems, desktops, virtual application delivery, hardware, software, and operating systems (Windows 10, Ubuntu, RedHat)
● 5+ years’ experience with VMWare Virtualization technologies
● 3+ years’ experience with cloud infrastructures (Azure, Google Cloud)
● Senior level experience managing a 500+ virtual desktop environment
● Enhance desktop security and configuration management (GPO, AD).
● Senior level experience with Hypervisors (preferably vSphere), storage, network connectivity, security and accessibility required
● Knowledge of integrated components (Windows Server 2016\2019, AD Domain Services, AD Certificate Services, DNS, DHCP, GPO (Group Policy Objects), NTFS Permissions , Authentication & Authorization)
● Lead and mentor architecture and best practices discussions
● Strong troubleshooting skills and ability to work independently on complex issues
● Exemplary technical writing skills
● Key team member of large-scale, enterprise-wide and complex projects
● Bachelor’s Degree in Information Systems or related discipline preferred.
● Certification in related discipline preferred.

Preferred Qualifications:
● Senior level experience with a variety of desktop virtualization environments.
● Exposure to cloud infrastructure technologies
● Senior level experience with system monitoring solutions.
● Endpoint management systems and database technologies an asset
#LI-REMOTE

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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